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Privacy Policy

1. Introduction

At Flow and Me, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information

When you place an order or sign up for our services, we may collect the following personal details:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Payment details (processed securely through third-party payment processors)

Non-Personal Information

We may also collect non-personal information, such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited on our website

  • Referral sources (how you found our website)

3. How We Use Your Information

We collect and use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our website and services

  • Send order confirmations, updates, and promotional emails (you can opt-out at any time)

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

4. Cookies & Tracking Technologies
  • We use cookies and similar tracking technologies to enhance your browsing experience. These help us analyze website traffic, remember your preferences, and improve our services.

  • You can disable cookies in your browser settings, but this may affect some website features.

5. How We Protect Your Data

We take security seriously and implement measures to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Payment processors (to securely process transactions)

  • Shipping providers (to deliver your orders)

  • Legal authorities (if required by law or for fraud prevention)

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to review their policies before sharing any personal information.

8. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal data

  • Opt out of marketing emails by clicking "Unsubscribe" in any email

  • Request information on how your data is being used

To exercise these rights, contact us at support@flowandme.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website means you accept these updates.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 Email: support@tiffany.com

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