%20(1).png)
Terms & Conditions
1. Introduction
Welcome to Flow and Me! These Terms & Conditions govern your use of our website and the purchase of our bed sheets. By accessing our site or making a purchase, you agree to abide by these terms.
2. Use of Website
You agree to use our website for lawful purposes only. Any unauthorized use, including but not limited to copying content or attempting to hack our website, is strictly prohibited.
3. Orders & Payments
-
All prices are listed in USD and are subject to change without notice.
-
We accept payments via PayPal, Credit/Debit Cards, and other secure payment methods available at checkout. Your payment must be completed before the order is processed.
-
We reserve the right to cancel any order due to fraud suspicion or incorrect pricing.
4. Shipping & Delivery
-
We ship to the United States, Canada, and selected international locations. Estimated delivery times vary based on location and will be provided at checkout.
-
Delays may occur due to unforeseen circumstances, such as weather conditions or carrier delays. We are not responsible for third-party shipping delays.
5. Return & Refund Policy
Returns
-
We accept returns within 14 days of delivery.
-
Items must be unused, unwashed, and in their original packaging to be eligible for a return.
-
To initiate a return, please contact us at support@flowandme.com with your order details.
Refunds
-
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
-
If approved, refunds will be processed to the original payment method within 5-7 business days.
-
Shipping costs are non-refundable, and return shipping costs are the responsibility of the customer.
Non-Returnable Items
-
Custom-made, personalized, or clearance items cannot be returned.
-
Any item that is damaged due to misuse, washing, or wear and tear is not eligible for a return.
Exchanges
-
We only replace items if they are defective or damaged upon arrival. If you need an exchange, email us within 7 days of receiving your order.
6. Intellectual Property
All images, text, logos, and content on this website are owned by Flow and Me and may not be used without permission.
7. Privacy Policy
Your personal information is collected only for order processing and will not be shared with third parties without your consent.
8. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time. Updates will be posted on this page.
9. Contact Information
For any questions regarding these terms, please contact us at:
📧 Email: support@tiffany.com